Frequently Asked Questions
1. I bought tickets online—now what?
You should receive an email confirmation of your order as well as an e-ticket. Bring the e-ticket to Macon Film Festival Headquarters. We will exchange your piece of paper for a genuine Macon Film Festival ticket or pass. Headquarters will be located at 530 Cherry Street (Travis Jean).
2. What if I don’t receive the email?
First contact Ticket Derby through their website (www.ticketderby.com) contact information and Help tab. If you can't resolve your problem with them, contact us at firstname.lastname@example.org or 478.227-3840.
3. I don't want to buy tickets online. What should I do?
You can purchase tickets at Festival Headquarters, 530 Cherry Street (Travis Jean).
4. What if I only want to see one movie?
You may purchase a single film/single block ticket for $10, either online or at Festival HQ.
5. How do I purchase a ticket to a Special Screening?
All passes include tickets to Special Screenings - All Access Passes, Screening Passes and Day Passes. RUSH tickets to the screenings are available at the venue 15 minutes prior to the screening and BASED ON AVAILABILITY. Make sure you are in the RUSH line and arrive early.
6. What are RUSH tickets?
Special Screenings are our most popular screenings. Since we won't know how many pass holders are planning to attend the screening until it happens, we cannot know how many tickets are available for these events. After we have counted everyone who goes in and the Fire Marshall has told us how many more can be admitted, there may be some last minute tickets available. These are called RUSH tickets and are available at the venue 15 minutes before the screening.
7. What if I am a poor college student?
Then this is the event for you! Day Passes are free with a valid college ID. Bring yourself and your ID to Festival Headquarters, and we'll give you a free Day Pass.
1. I am a filmmaker with a submitted film. What do I need to do first?
Let us know you are coming and then let us know you are here! Filmmaker check-in is located at Festival Headquarters. We have a special filmmaker badge for you so that we can recognize you and you can recognize each other. We also have a welcome bag with information about our city and our festival. Preferred hotels are listed on our website.
2. Where should I park?
Street parking is limited to 2 hours from 9 am - 5 pm Monday - Friday. The city will issue tickets for parking overtime ($10/ticket and yes, you can get more than one). On the weekends street parking is free and it is easier to find a space. Weekday lunch is the hardest time to find a space.
The Macon Film Festival recommends the following two parking garages for our guests:
- The Republic Parking Garage at 440 Mulberry Street is open 24 hours. It is free on weekends and 50 cents/hour Monday - Friday from 6:30 am - 7 pm. If you exit after 7 pm you do not need to pay (even if you pulled a ticket). The entrance to the lot is on MLK Boulevard right next door to The Douglass Theatre.
- The NewTown Macon Garage at 427 Poplar Street is open 24 hours and is a paid lot. The alley that runs parallel to the lot opens onto Cherry Street right next to Theatre Macon, and is the easiest path to the venues. It is well lit at night.
3. What should I eat and shop?
Check out the advertisers and sponsors featured in our Festival Program! They are all really cool places to visit in Macon. Also, look for the Macon Film Festival STAMP OF APPROVAL located in front of select downtown businesses and restaurants.
4. Can I bring my kids?
Some movies are family friendly and some are not. You can also pick up a program and check out the rating guidelines.
5. How do I attend a workshop?
Check out the workshop schedule on our website (www.maconfilmfestival.com) or ask about workshops at Festival Headquarters. Workshops are free and open to the public, and you do not need to register to attend. Location and hours in our Festival Program (see Schedule tab).
6. How can I volunteer for the festival?
Thank you for wanting to help! Email MagaVolunteers@gmail.com or fill out the volunteer application located under the Volunteer tab on our website. Volunteers receive a Volunteer t-shirt and a Day Pass for each day of the Festival.
7. How can I be a sponsor or buy an ad in the program?
Thank you for your support! Email email@example.com, and we will send you sponsor benefits and ad specs.
8. How can I make a donation?
Thank you for asking! You can make a donation by cash, check or credit card at the Macon Film Festival Headquarters during the festival OR you can mail a donation to The Macon Film Festival, PO Box 929, Macon GA, 31202. You can also donate here online.
1. Cox Capitol Theatre - (CCT) The Capitol Theatre opened its doors for the first time on November 10, 1916 and with its gold fiber theatre screen, The Capitol served the citizens of Central Georgia in style. In 1976 the doors closed for 30 years. Renovation began in 2003 and the theatre re-opened as Cox Capitol Theatre in January of 2006. Since that time, the theatre has become a cornerstone in the revitalization effort of downtown Macon and is once again a symbol of community, operating as a movie house and live entertainment venue. 382 Second Street. (478-257-6391)
2. The Douglass Theatre - (DT) The Douglass Theatre opened as the premier movie theatre and vaudeville hall for African-American citizens in the city and hosted early jazz and blues greats such as Otis Redding, Bessie Smith, James Brown, Ma Rainey and Little Richard. The theatre closed in 1972 and re-opened, newly renovated, in 1997. It now serves all races and cultures, providing multicultural events and films as well as holding educational performances for area school children. 355 MLK Jr. Boulevard. (478-742-2000)
4. Macon-Bibb County Convention and Visitors Bureau - (CVB) The CVB is the non-profit destination marketing organization for Macon-Bibb County. The CVB was created in 1982 exclusively to market Macon-Bibb County regionally, domestically, and internationally, to convention groups, sports events, tour groups and leisure visitors in order to enhance the local economy and increase employment. Peruse the Visitor’s Center when you stop in to catch a film in their theatre and discover Macon, ‘where soul lives’. 450 Martin Luther King Jr. Blvd. (478-743-1074)
5. Macon Film Festival Headquarters – At Festival Headquarters, you can buy tickets, tshirts, merchandise, or pick up a Festival program. The 2017 Festival Headquarters is located at 530 Cherry Street (Travis Jean). (478-227-3840)